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FAQS

FAQS

  • How can I be in the know about new releases?

    Stay on top of it by signing up to our newsletter or follow us on instagram @waxtop.wine

  • How long will my order take to arrive?

    If you live in Canberra and order before 3pm we’ll make sure you’re cracking the bottle that night (or sooner).  If you order after 3pm you will get your wines the next day in our afternoon delivery run.

    Otherwise for interstate, all our orders will come with a tracking number and email updates.

  • I think I need to change my address?!

    No worries, log into your account on our website and update your details from there.

  • What if I’m not home to receive my order?

    Make sure you include your authority to leave instructions in our additional notes box when you’re making your purchase. We will leave it wherever you feel comfortable e.g. your front door or somewhere else secure.