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SHIPPING

SHIPPING

  • I’m from Canberra, what’s the deal with shipping?

    We will personally deliver straight to you!

    Orders made before 3pm will have same day delivery. Our Waxtop vehicle loves
    delivering booze right on time.

  • I’m not going to be home when the delivery is dropped off!

    What can I do?

    Leave us a message in the notes when you make your order so that we know that you are happy for us to leave your order somewhere safe

  • Do you deliver anywhere outside of Canberra?

    We use AusPost to deliver to anywhere in Australia.

  • Do you ship internationally?

    Sorry no, at the moment we only ship in Australia. Hopefully soon!

  • I’m super particular about the handling of my booze, what do I do?

    So are we, send us an email or message us on instagram and we can sort you out.

  • All reasonable returns accepted All reasonable returns accepted

Returns

Returns

We respects our customers rights under the Australian Consumer Law.
If you don’t love your product please email us at hello@waxtop.wine.

Think there’s something not right with your wine? Hold onto the bottle and its contents and contact us to discuss. We love wine just as much as you do and want to help wherever possible.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.